City Power, a municipal entity wholly owned by the City of Johannesburg, outsourced the installation and maintenance of prepaid electricity meters in Alexandra Township to Grinpal under service level agreements. When City Power terminated the contracts in 2012, the parties agreed on a full handover of infrastructure, software and databases, and City Power temporarily continued operating the business until a new service provider could be appointed. City Power denied that Grinpal’s employees were transferred with the business. Grinpal and the affected employees contended that the termination and handover constituted a transfer of a business as a going concern under section 197 of the Labour Relations Act (LRA).