The applicant, Cornelia Jardine, is the registered owner of erf 26598 in Kraaibosch Village, a retirement village and community scheme administered by the respondent Home Owners Association (HOA). In March 2023 she was informed that a trustee had approved her neighbour Mr T.L. Kriel’s plan to erect a boundary wall on the common boundary, approximately 1.39 metres from her house and patio. Jardine contended that the wall did not comply with the scheme’s design and architectural guidelines and that the approval process was improper because it was initially granted by only one trustee. After she objected, the trustees held a meeting on 14 March 2023 and, by a majority of 3 to 2, confirmed the approval. The neighbour also obtained municipal approval and proceeded to erect the wall. Jardine approached the Community Schemes Ombud Service under s 38 of the CSOS Act seeking, first, an order declaring a policy allowing one person to approve plans to be inconsistent with the constitution, and second, an order reversing the decision permitting the wall.