The appellant, Ms Elizabeth Coetzee, was a member of the Financial Planning Institute of Southern Africa (FPI). A complaint was lodged by Ms Wagener, an elderly widow aged 77 who inherited a family trust with a diversified blue-chip share portfolio following her husband's death in 2002. Ms Coetzee advised Ms Wagener to sell R30 million worth of shares and reinvest in less risky assets, specifically property investments, to protect against a market correction. Ms Coetzee received a commission of R900,000 for the transaction. However, the funds were reinvested in Stanlib Managed Flexible Fund and Stanlib Multi Management High Equity Fund, with substantial portions remaining exposed to the share market, particularly in high exposure equities. This did not achieve the stated objective of protecting against a market drop. FPI instituted disciplinary proceedings on 19 June 2007, charging Ms Coetzee with breaches of the Code of Conduct. The disciplinary committee found her guilty and suspended her membership for 10 years and imposed a fine of R10,000. On appeal, the FPI appeal tribunal set aside the original findings but convicted her on two charges and reduced the suspension to two years. Ms Coetzee then sought review in the Western Cape High Court, which dismissed her application. She appealed to the Supreme Court of Appeal on the ground that the charges lacked sufficient particularity.