In matters involving minor children, a child-centred approach must be the primary focus, with formalities and strict procedures secondary to the children's wellbeing. The best interests of the child, as enshrined in section 28(2) of the Constitution and section 6(1) of the Children's Act 38 of 2005, are of paramount importance. Where there is evidence that children are emotionally distressed and their current schooling is not promoting their wellbeing, it is in the children's best interests for an educational psychologist to be appointed to assess them and make recommendations, even over the objection of one parent. Furthermore, where an underlying care and contact dispute is evident, a simultaneous referral to the Office of the Family Advocate is appropriate to ensure the children's best interests are fully served.