Cladall Roofing (Pty) Ltd, a roofing contractor in the Eastern Cape, ordered 13,000 square metres of galvanised IBR roof sheeting from SS Profiling (Pty) Ltd with precise specifications: 0.5mm thickness, full hard (FH) industrial strength, Z275 galvanisation, and manufactured according to Mittal/ISCOR standards. These specifications were critical as Cladall had tendered to install roofing at a cooling facility in Addo, which required trafficable roofing due to widely-spaced roof trusses. SS delivered IBR sheeting, but for the purposes of the separated issues agreed between the parties, it was accepted that the bulk of the material delivered did not comply with any of the required specifications - it was not the required thickness, not full hard, not galvanised to Z275 specification, and not manufactured to Mittal standards. Despite initial assurances from SS representatives that the correct material had been delivered, within two weeks of installation the roof showed indentations when walked on. Cladall withheld the balance of the purchase price (R254,396.96) and instituted action for damages. SS defended the action and counterclaimed for the balance, relying on standard conditions of agreement that had formed part of the credit application and were attached to delivery notes.