In defamation cases, damages are purely compensatory and serve to vindicate the plaintiff's reputation and provide solatium for wounded feelings. They are not to be awarded as punishment or deterrent to the defendant, as those are functions of criminal law, not the law of delict. Factors aggravating the defendant's conduct may increase compensation, but only to vindicate reputation or act as solatium, not to punish. The constitutional right to freedom of expression impacts on quantum of damages - excessively high awards may act as an unjustifiable deterrent to the exercise of that right. In assessing quantum, relevant factors include: (1) the seriousness of the defamation; (2) the nature and extent of publication (including whether it was presented as gossip or hard news); (3) the reputation, character and conduct of the plaintiff (including whether they are a public figure who must expect greater intrusion); and (4) the motives and conduct of the defendant (including whether they acted reasonably, offered apologies, etc.). Courts should not be generous in awards of solatia in defamation cases.