The applicant, Celeste van Eijnsbergen, is the registered owner of Unit 30 in the Eagles Grove sectional title scheme in Honeydew, Gauteng. The body corporate had, following an annual general meeting process in September 2023, appointed a metering/on-seller company referred to in the papers as Impact Metering Services/Impact Meter Readers (the respondent's submissions also mention Alpha Metering, but the adjudicator treated Impact Meter Readers as the relevant service provider). The service provider required unit owners or occupiers to enter into individual agreements for the supply of electricity and to pay a deposit and outstanding electricity-related charges. The applicant objected to the terms, including extra charges and a deposit, and did not sign the agreement. On 11 December 2023, her electricity supply was disconnected. She brought an urgent CSOS application seeking an order compelling the body corporate to restore electricity to her section immediately. The respondent contended that the metering company had been duly approved at an AGM, that notice of the changeover and consequences of non-compliance had been given, that the applicant was substantially in arrears on levies and utility-related charges, and that the body corporate itself was not the supplier that disconnected the electricity.