The applicant, Cecilie Christine Charlotte Smith-Christensen, is the registered owner of Unit 202 in the Shannondale sectional title scheme in Cape Town. She brought an application under section 38 of the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act) against the trustees of the Shannondale Body Corporate and its managing agent, Steer and Company. Her complaint concerned alleged inconsistencies in the sectional title plans and levy scheme, particularly regarding exclusive use areas, the calculation of levies, and an unresolved maintenance issue relating to the balcony railing of Unit 202. She also sought relief concerning historical levy recalculations, governance concerns regarding the board of trustees, and an order that legal costs be borne personally by trustees. The matter first proceeded on written submissions. Although the written record initially reflected that the respondents had little further to add, the parties later requested an oral hearing, which was held on 6 October 2023 and then adjourned sine die to enable settlement discussions. On 23 November 2023, the applicant informed the adjudicator by email that, following constructive engagement with the board of trustees and the managing agent, she trusted the matter would be resolved and no longer wished to proceed with the application.