Cecelia Crawford, owner of unit 32, together with fourteen other owners in the Cedarwood Homeowners' Association (CHOA), brought a dispute-resolution application to the Community Schemes Ombud Service under section 38 of the Community Schemes Ombud Service Act 9 of 2011. They sought relief under section 39(1)(c), contending that levies charged by CHOA were incorrectly determined or unreasonable. Their complaint was that CHOA continued to levy owners on the basis of a budget that still included higher security and garden-service costs, despite the Cedarwood Village body corporate allegedly having paid some of those expenses directly from its own account from September 2019. The applicants argued that CHOA, as a non-profit company, could only raise levies for expenses actually incurred or reasonably anticipated under its MOI, and that the levy calculation should have been adjusted to exclude those duplicated or separately paid items. CHOA opposed the application, contending that the relevant expenses remained CHOA expenses, that proper supporting documents for any alleged payments by the body corporate had not been furnished, and that any reconciliation could not simply be credited against individual owners' levy accounts because the contracting entities were CHOA and the body corporate, not individual owners. CHOA further pointed to a 5 December 2022 AGM decision to keep levies unchanged and argued that any challenge to that decision was out of time under section 41(1) of the CSOS Act. During the adjudicator's investigation it emerged that one of the applicants, Wesley Ryan Herman, had already been served with a combined summons in the Johannesburg North Magistrates' Court relating to similar facts and arrear levies, and that similar levy-collection matters involving other owners were also pending in civil courts.