The applicant, Candice Knusden, is the owner of Unit 10 in Daphdean Court Body Corporate in Rynfield, Benoni. She brought an application to the Community Schemes Ombud Service under s 38 of the Community Schemes Ombud Service Act 9 of 2011. She alleged that the body corporate and its managing agent had failed to maintain the complex and that no annual general meetings had been held since 2019. A scheduled AGM in October 2022, at which termination of the managing agent’s mandate was to be considered, did not take place. She further complained about special levies imposed for municipal services, arrear levies owed by some owners, and alleged failures by the managing agent to recover those arrears. The applicant sought orders compelling maintenance and repairs to common property, access to documents and correspondence with the Municipality of Ekurhuleni relating to the body corporate’s debt, financial relief from a special levy because she could not afford it, and termination of the managing agent’s contract with appointment of an executive managing agent. The respondent filed no submissions despite notice.