The applicant, Blue Saddle Ranches Homeowners Association, is a community scheme under the Community Schemes Ombud Service Act 9 of 2011 (CSOS Act). The first and second respondents are the registered joint owners of Portion 360 in the scheme. As owners, they were liable under the HOA's Memorandum of Incorporation to pay monthly levies and related charges. The HOA alleged that, despite written demands, the respondents failed to pay levies and ancillary amounts. It sought payment of R12 060.60, including levies and CSOS charges, together with future contributions and interest. The respondents acknowledged that the levy debt was outstanding but explained that both had been unemployed since 2021, had exhausted their reserve funds, and were supporting three young children and an elderly mother. They asked to be permitted to pay R500 per month toward the arrears. The adjudicator requested and received an updated levy statement from the applicant and decided the matter on the papers.