Raydin Investments (respondent) entered into a principal building agreement with Bantry Construction Services (appellant) in March 2004 for the erection of a factory and offices in Linbro Park, Johannesburg. After completion and the architect's final certificate dated 7 December 2004, cracks developed in plasterwork and floor toppings. In August 2005, Raydin notified Bantry of the defects, attributing them to poor construction, which Bantry disputed. The dispute was referred to arbitration in accordance with Clause 40 of their agreement. Victor Booth, an engineer, was appointed arbitrator. The arbitration process was conducted under the summary rules of the Association of Arbitrators. After an in loco inspection on 27 July 2006 and later on 6 July 2007, and consideration of various reports, the arbitrator delivered an award on 3 August 2007 finding in favor of Raydin and ordering Bantry to pay R124,900 plus costs and interest. During the arbitration process, Bantry's attorney raised concerns about delays and alleged the arbitration had lapsed under section 23 of the Arbitration Act, and withdrew participation. When the award remained unsatisfied, Raydin approached the High Court to have the award made an order of court under section 31(1) of the Arbitration Act. Bantry opposed the application and belatedly launched a counter-application to set aside the award.