The City of Tshwane and a property developer concluded an Engineering Services Agreement (ESA) in February 2006 to facilitate the development of the Blair Atholl residential estate, which lay outside the City’s service priority areas. Under the ESA, the developer (and later the Blair Atholl Homeowners Association, a section 21 non-profit company) would fund and construct bulk and internal water and sewerage infrastructure and assume responsibility for maintaining internal services. In return, the City undertook to supply water to the Association at the ‘normal rate of the Municipality’ and not to levy sewerage charges. After occupation of the estate, a dispute arose regarding which municipal water tariff applied. The City billed the Association under Scale D (non-residential consumers), later intending to move to Scale B (residential), while the Association contended that the phrase ‘normal rate’ referred to the bulk water tariff applicable to other municipalities (tariff 6). Litigation ensued, and the High Court separated issues under Uniform Rule 33(4) and interpreted clause 6.16.1 in favour of the Association, relying heavily on extrinsic evidence. The City appealed to the Supreme Court of Appeal.