On 2 January 2004, the respondent (plaintiff) sustained bodily injuries while being transported in a cable car system operated by the appellant (defendant), a close corporation. The plaintiff allegedly fell from the cable car when the clamps attaching the cable car to the cable became undone, resulting in the cable car flipping over and the plaintiff falling about 30 metres to the ground. The cable car business was permanently closed down by the Department of Labour on 3 October 2005, and the defendant ceased all trading activities at the premises. The defendant's registered office, however, remained at the premises which housed a ticket office and a restaurant (the restaurant was operated by someone else). When the sheriff attempted service on 12 December 2006, he was informed the defendant had ceased trading but the restaurant remained. On 14 December 2006, the summons was served on Mr Pretorius, an employee of the restaurant (not the defendant) at the registered office. The defendant raised a special plea that the plaintiff's claim had prescribed in terms of section 12 of the Prescription Act 68 of 1969, arguing that the summons had to be served by midnight on 1 January 2007 (three years from the incident), and that service on Mr Pretorius was not proper service under Rule 4(1)(a)(v) of the Uniform Rules of Court.