On 28 May 2014, the first and second appellants concluded a written lease agreement with the first respondent (Communicare NPC) for residential premises in Wynberg, Cape Town, administered by the first respondent. The lease commenced on 1 June 2014, continuing indefinitely subject to one month's written notice. The initial rental was R4,285 per month with a deposit of R8,570. The appellants fell into arrears with rental payments from October 2020. On 25 June 2021, the first respondent's attorneys dispatched a formal notice demanding payment of arrear rental within twenty business days, failing which the lease would be cancelled and the appellants required to vacate by 31 August 2020. The appellants did not respond or pay the arrears. The first respondent sought an eviction order under the Prevention of Illegal Eviction from and Unlawful Occupation of Land Act 19 of 1998 (PIE Act). The appellants opposed the application, challenging the first respondent's locus standi, asserting that Goodfind Properties (Pty) Ltd was the registered owner of the property, not the first respondent. The appellants also raised issues about affordability of rental, claiming the first respondent had assured them of annual reviews. The appellants resided with their nine-year-old daughter and the first appellant's 67-year-old mother-in-law, who suffered from multiple chronic health conditions including diabetes, hypertension, hypothyroidism, asthma, depression and generalised anxiety disorder.