The applicant, Andre Goosen, is the registered owner of units 7 and 26 in the Denmyr sectional title scheme in Linden, Johannesburg. He fell into arrears on levy payments, which he attributed to illness and loss of income during the Covid-19 period. The body corporate handed his account to attorneys for debt collection and obtained a default judgment against him for part of the arrears. In July 2022, the applicant proposed to settle the outstanding levies over 24 months, but on condition that legal fees be excluded from the capital debt, that interest be frozen or not charged during the payment period, and that only taxed legal fees be recoverable. The respondent indicated it was willing to accept a payment arrangement, but not on the applicant's terms, particularly not excluding legal fees. The applicant then approached the Community Schemes Ombud Service for relief under section 39(1)(c) and section 39(7)(a) of the CSOS Act, seeking to compel acceptance of his proposed payment arrangement and to compel production of a copy of the default judgment.