The applicant, Anand Thilakchand, is an owner of a unit in Casa Viola Body Corporate in Blouberggrant, Cape Town. He complained that the respondent trustees proceeded with a painting project at the complex without a special general meeting and without an approved budget for that project. He relied on AGM minutes of 13 June 2019, which he said indicated that the project would be addressed in 2020, yet the trustees went ahead despite owner objections. He sought orders that the trustees be held accountable for maladministration, that the managing agent also be held accountable for releasing funds on an unapproved project, and that he be awarded R5 000 for time spent and for the additional contribution he allegedly had to make because the respondent chose the highest quote. The respondent contended that the 10-year maintenance plan had been approved at the 2019 AGM, that sufficient funds existed, that four quotations were obtained on a full specification, that owners were notified, and that due process had been followed. The matter came before the CSOS adjudicator after conciliation failed and a certificate of non-resolution had been issued.