The first respondent (Lelaka), employed for 28 years with a clean record, was dismissed for gross misconduct following an altercation with a female colleague, Ms McIlroy, in his office on 15 October 2020. During a work-related discussion, the first respondent's voice became loud, he pointed his finger at Ms McIlroy, and told her to sit down and respect him. Ms McIlroy perceived this as intimidating and threatening. A colleague heard the altercation and pulled Ms McIlroy away. Ms McIlroy laid a grievance, which resulted in a finding of misconduct. The subsequent disciplinary process resulted in a guilty verdict and dismissal. The first respondent referred an unfair dismissal dispute to the National Bargaining Council for the Chemical Industry. The arbitrator (third respondent) upheld the guilty finding but found the sanction of dismissal too harsh, ordering reinstatement without backpay. The employer sought to review the arbitration award.