Absa Bank entered into a floor plan agreement (FPA) with Business Zone 2157 (the Corporation) on 21 August 2013, whereby the bank would remain the owner of motor vehicles subject to the agreement until payment was received and written notification was given. The respondent, Knysna Auto Services CC, was an experienced motor vehicle dealer familiar with floor plan agreements. In January 2014, the respondent purchased a Toyota Fortuner from the Corporation for R260,000. When the Corporation failed to deliver the NATIS documents for the Fortuner after four months, the respondent returned the vehicle on 28 May 2014 and requested reimbursement. Instead of refunding, the Corporation exchanged the Fortuner for two vehicles subject to the Absa FPA: a Volkswagen Polo (valued at R100,000) and a Toyota Hilux (valued at R170,000), with the respondent paying a R10,000 shortfall. This exchange transaction was concluded without the bank's knowledge or consent, contrary to the FPA. The bank discovered the vehicles were missing from the Corporation's premises and demanded payment. When the Corporation failed to pay or return the vehicles, the bank cancelled all agreements and discovered through NATIS searches that the vehicles had been registered in the respondent's name. The respondent refused to return the vehicles, claiming ownership.