Ms Thandiwe Cynthia Stokwe, a Deputy Chief Education Specialist in the Eastern Cape Department of Education, temporarily acted as Co‑ordinator of the Scholar Transport Section. In August 2009 an emergency arose when a transport provider terminated its contract. To ensure learners were transported, Stokwe awarded a temporary transport contract to her spouse’s company for four months. Although she disclosed the conflict of interest to Human Resources, she did not obtain prior permission from the Head of Department as required by departmental policy. The company earned nearly R300 000. Stokwe was charged with misconduct in July 2010 and dismissed in June 2011. She lodged an internal appeal, during which the dismissal could not be implemented. The Department delayed for over two years in finalising the appeal, providing reasons only in December 2013 and dismissing the appeal in February 2014. Stokwe challenged her dismissal as substantively and procedurally unfair, relying particularly on the inordinate delay.