Canton Trading 17 (Pty) Ltd, an architectural firm, rendered professional services to the Qwaha Trust over several projects. In 2014, in relation to the expansion of the Itau Mill, Canton Trading acted as principal agent under a JBCC building agreement concluded with a contractor. A separate written ‘Appointment of Professional Service Provider’ (PSP), containing a mediation and arbitration clause, was drafted but never signed by either party. After termination of the JBCC agreement and disputes about Canton Trading’s performance, the Trust alleged that Canton Trading was liable and sought to invoke clause 23 of the unsigned PSP to compel mediation and arbitration. Although correspondence and pre‑arbitration meetings took place, Canton Trading ultimately denied that any binding arbitration agreement existed, contending that there was no animus contrahendi to submit disputes to arbitration. The Trust approached the High Court to compel arbitration.