The six appellants were tenants occupying a property (Erf 3488, Maclear, Eastern Cape) leased from Ms Pinky Madikane. The municipality (first respondent) supplied electricity to the property under a contractual agreement with the title owner, Ms Nosipho Flora Nyezi. On 4 February 2023, Ms Nyezi wrote to the municipality requesting temporary disconnection of electricity. On 7 February 2023, the municipality disconnected the electricity supply, and on 8 February 2023, the water supply was also terminated. Both terminations occurred without any prior notice to the appellants. The appellants launched an urgent application in the High Court seeking restoration of services and declaring the termination unlawful for lack of procedural fairness under PAJA. The municipality opposed the application, arguing the disconnection was purely contractual (at the owner's request) and not administrative action. The High Court dismissed the application, finding no prima facie right and that the disconnection was not administrative action. The appellants appealed to the Supreme Court of Appeal.