On 13 September 2014, Jos-Lynn Heili Olifant, a 17-month-old child, drowned in an uncovered stormwater drain in Grootboom Street, Greenfields, Uitenhage. The child's parents, represented by a curator ad litem, instituted consolidated actions for damages against the Nelson Mandela Bay Municipality. The appellants claimed that the municipality had a legal duty under sections 152 and 156 of the Constitution and its by-laws to maintain and secure drains, and that the municipality had been warned repeatedly about the open drain since 2012/2013. Evidence from five witnesses (including both parents and neighbours) supported that the drain had remained uncovered for years despite multiple complaints to the municipality's call centre. The municipality denied receiving such complaints and produced documentary records relating to Mielies Street (not Grootboom Street where the incident occurred) for the period January-September 2014. The trial court found the municipality liable. The Full Court reversed this decision, finding that wrongfulness and causation had not been established. The parents appealed to the Supreme Court of Appeal with special leave.