The respondent, Ms Kholeka Nancy Msi, a domestic worker, was assaulted by Warrant Officer Thambo, a member of the South African Police Service (SAPS) with whom she had previously been in an intimate relationship. A private meeting was arranged at the home of Ms Msi’s employer to discuss personal matters, including allegations of an illicit relationship involving Thambo. Thambo attended the meeting while on duty, dressed in full police uniform, armed, and using a marked police vehicle, contrary to SAPS regulations. During the meeting, after being confronted about his alleged conduct, Thambo assaulted Ms Msi with his fists and police-issued handcuffs. Ms Msi sued the Minister of Safety and Security, alleging vicarious liability for Thambo’s conduct. She succeeded in the Magistrates’ Court and the High Court, but the Minister appealed to the Supreme Court of Appeal.