The appellant, Daniël Elardus de Beer, developed a micro‑lending business model and granted franchises nationwide under standard franchise agreements. The respondents were franchisees in KwaZulu‑Natal. The agreement granted franchisees exclusive rights within a demarcated area in return for a royalty of 5% of each loan made. Clause 9 obliged the franchisor to provide training, technical assistance and administrative support. A dispute arose when the first respondent resigned as regional representative and, together with other respondents, withheld royalties, alleging the franchise agreements were unenforceable due to vagueness, public policy concerns, and alleged breaches by the appellant. The Natal Provincial Division upheld a defence that the agreements were void for vagueness and dismissed the appellant’s application to compel payment. The appellant appealed to the Supreme Court of Appeal.