In June 2009, the applicant union and the respondent employer could not reach agreement on whether retrenchment of workers was necessary. The respondent proceeded with retrenchment notices and eventually the parties agreed to refer the matter to arbitration. The agreed terms of reference for the arbitrator were narrow: to determine whether the respondent had followed the correct procedure in seeking to effect the retrenchment. After a hearing, the arbitrator handed down her determination on 23 September 2009. The arbitrator not only determined the procedural issue referred to her, but also ordered the retrenchment of an additional 35 employees who had not been part of the original agreement negotiations. The applicant union challenged this determination on the basis that the arbitrator exceeded her mandate and dealt with issues beyond the agreed terms of reference. The respondent raised several points in limine including that voluntary arbitration awards are not reviewable, lack of locus standi, disputes of fact, and that employees had waived their rights by accepting retrenchment packages deposited into their accounts.