The appellant was employed by the respondent as an administrative clerk. Between 2 November 2015 and 20 November 2015, he was tasked to stand in for a cash sales clerk who was on leave. During this period, the appellant allegedly failed to account for USD600.00 and ZAR1730.00. He was charged with theft before a disciplinary committee, found guilty, and dismissed from employment. The appellant appealed to the Appeals Officer who dismissed the appeal. The matter was then referred to arbitration, where the arbitrator ruled in favour of the appellant. The respondent appealed to the Labour Court, which set aside the arbitrator's ruling and upheld the disciplinary committee's decision. The appellant then appealed to the Supreme Court, and the matter was remitted to the Labour Court to determine whether the appeals officer was correct in finding the appellant guilty of theft or fraud. The Labour Court again found in favour of the respondent, prompting this appeal to the Supreme Court.
1. The appeal was allowed with costs. 2. The order of the Labour Court was set aside and replaced with the following: (a) The appeal against the appeals officer's decision was allowed with costs; (b) The appeals officer's decision was set aside and replaced with: (i) The appeal against the disciplinary committee's decision is allowed and the disciplinary committee's decision is set aside and replaced with: (A) The employee is found not guilty of theft or fraud; (B) The employee is reinstated without loss of salary or benefits with effect from the date of dismissal, failing which the employer shall pay him damages in lieu of reinstatement.
In disciplinary proceedings involving allegations of theft or fraud, the employer bears the onus of proving its allegations on a balance of probabilities. The principle "he who alleges must prove" applies. Where an employee provides a defence explaining the process of handling cash and involving other persons (such as a cashier who delivered the cash and a manager who verified it), the employer must adduce evidence from those material witnesses to establish its case. The absence of such evidence is fatal to the employer's case, and no reasonable tribunal can properly convict an employee on such insufficient evidence. Where an employer seeks to rely on disputed documentary evidence (such as an acknowledgement of debt), and the employee denies authoring it, the employer must obtain expert verification of authenticity before such evidence can be relied upon. A court reviewing disciplinary proceedings will set aside a conviction where there is no evidence upon which a reasonable tribunal could have properly convicted the employee.
The Court noted that the procedural defects alleged by the appellant regarding irregularities in the disciplinary proceedings should properly have been dealt with by way of review before a court of competent jurisdiction, rather than on appeal. This suggests that challenges to procedural fairness in disciplinary hearings should follow the review route, while challenges to the substantive decision (such as sufficiency of evidence) are appropriate for appeal proceedings. However, the Court did not need to consider these procedural issues given its finding that the conviction was substantively unsupported by evidence.
This case is significant in Zimbabwean labour law as it reinforces the fundamental principle that employers bear the burden of proving misconduct allegations against employees on a balance of probabilities in disciplinary proceedings. It establishes that a failure to call material witnesses (such as the cashier who allegedly handed over the cash and the manager who allegedly verified it) can be fatal to an employer's case. The judgment also emphasizes that documentary evidence disputed by an employee (such as an alleged acknowledgement of debt) cannot be relied upon without proper verification through expert evidence when authenticity is challenged. The case serves as an important precedent for the standard of proof required in employment dismissal cases involving allegations of theft or fraud, and protects employees from unfair dismissals based on insufficient evidence.