The City of Harare (respondent) sold four stands (numbers 1051, 1043, 1044, and 1052) in Mount Pleasant Township to four applicants between 2019 and 2020. The first and second applicants each paid administration fees of $1,500 and provisional intrinsic land values of $50,000 in November 2019. The third and fourth applicants each paid administration fees of $4,000 and provisional intrinsic land values of $150,000 in 2020. The respondent advised the applicants that they would be notified of the actual land intrinsic price after completion of valuation to enable them to make final payment and develop their properties. Despite numerous follow-ups by the applicants over approximately two years, the respondent failed to provide the actual land intrinsic values, preventing the applicants from completing their purchases and developing their properties.