Stella Katsambe (respondent) issued summons on 5 October 2001 against Western Transport (Pvt) Ltd (applicant) claiming $3,000,000 in loss of support damages arising from the death of her husband, allegedly caused by the applicant's employee acting in the course and scope of employment in October 1999. Summons was served on 10 October 2001. The applicant failed to enter appearance to defend, believing its insurer would handle the matter. On 29 November 2001, a default judgment was granted. A writ of execution was obtained on 30 November 2001, and on 4 December 2001 the Deputy Sheriff gave notice of execution and attached two of the applicant's vehicles. The applicant only filed an application for condonation and rescission on 18 January 2002, beyond the one-month period. The delay was attributed to: confusion caused by an incorrect vehicle registration number in the police report (491-367N instead of 496-307W), confusion about which insurer was liable (initially thought to be NICOZ but was actually SFG), the applicant's reliance on its insurer to defend the matter, the insurer's legal practitioners declining to act, engagement of new legal practitioners on 21 December 2001 just before the Christmas recess, and inadvertent filing of the matter by a secretary instead of leaving it on the legal practitioner's desk.