The plaintiff was the district manager for Chitungwiza of the Zimbabwe Electricity Supply Commission (ZESA). The defendants, a married couple, owned and managed the Kombari Bottle Store at Zengeza 2 Shopping Center in Chitungwiza. On 14 March 2000, the defendants jointly wrote and signed a letter headed 'Electricity Sabotage' which they sent to various ZESA officials, including ZESA Board members, the Chief Executive, Customer Services Director, the President's Office Department of Energy & Transport, and the Chairman of the Committee for Parastatals in Parliament. The letter alleged that the plaintiff owned a bottle store next to theirs and was abusing his position with ZESA to sabotage their business and promote his own. Specifically, they alleged he: used his ZESA vehicle to supply his own bottle store; falsely reported them to police; unjustifiably cut off their electricity; and deliberately frustrated their reconnection attempts. They described the plaintiff as 'notoriously undisciplined' and a 'total psychopath' who should be taken to 'a mental and not a management school'. The plaintiff denied all allegations and sued for $250,000 in damages for defamation. The defendants pleaded truth and justification but failed to appear at trial.
Judgment for the plaintiff. The plaintiff was awarded damages in the sum of $35,000 together with the costs of the action.
In defamation cases, damages may be awarded based on: (1) the seriousness and falsity of the allegations; (2) the extent and nature of their circulation, particularly to persons with influence over the plaintiff's professional life; (3) the intention behind the publication; (4) the absence of any withdrawal or apology; and (5) the defendants' conduct in defending the allegations without ultimately attempting to justify them in court. Material or professional damage is not a prerequisite for an award of substantial damages where defamatory allegations are serious, false, and maliciously circulated.
The court observed that the plaintiff had admitted frankly that his employers had dealt with and resolved the matter, accepting his version of events, and that neither his career nor his prospects appeared to have been affected by the defendants' allegations. The court also noted that none of the precedent cases cited by counsel were directly relevant to the issue before it (through no fault of counsel). The court further commented on the need to take into account the devaluation of the Zimbabwe currency since earlier comparable cases were decided.
This case illustrates the Zimbabwean High Court's approach to assessing damages in defamation cases where serious and false allegations are made and widely circulated to professional superiors and authorities, even where the plaintiff suffers no material or career damage. The case demonstrates that substantial damages can be awarded based on the seriousness and malicious nature of false allegations, the extent of their publication, the apparent intention behind them, and the defendants' conduct in defending baseless claims. It also shows the court's willingness to take into account currency devaluation when determining appropriate quantum of damages.