In August 1997, the appellant (Waste Management Services) and the respondent (City of Harare) entered into a five-year contract for the collection and disposal of domestic and commercial refuse within Harare. The respondent became dissatisfied with the appellant's performance. On 30 March 2000, in the afternoon, the respondent's Chamber Secretary sent a letter to the appellant notifying it that the contract was cancelled with effect from 31 March 2000, citing unsatisfactory performance and various breaches including collecting refuse from unallocated areas, failing to collect refuse from allocated areas, non-compliance with Director's requirements, and submitting fraudulent payment certificates. The appellant rejected the cancellation, sought to continue performing its obligations, but was denied access to the respondent's waste disposal site. The appellant then filed an urgent application in the High Court seeking to set aside the cancellation and to be permitted to continue performing the contract.