The applicant (defendant in the main action HC 3982/12) was sued by the respondent (plaintiff) for damages to rental property, outstanding rentals, and bills totaling US$12,122.17. The matter progressed to pre-trial conference stage, scheduled for 27 January 2015 before Dube J. The applicant's former legal practitioners, Messrs Mushangwe & Company, had renounced agency on 6 November 2014, providing the applicant's last known address as 50 Lomagundi Road, Emerald Hill, Harare. The Sheriff attempted service of the notice of set-down on 8 January 2015 but the former legal practitioners refused service. The respondent's employee then served the notice by letterbox at "50 Lomagundi Road, Avondale, Harare" on 15 January 2015. The certificate of service filed was unsigned by the person who effected service. The applicant did not attend the pre-trial conference and Dube J struck out the defendant's defence and referred the matter to the unopposed roll. The applicant only became aware of the notice on 16 February 2015 when Christopher Siwada retrieved it from the letterbox. The applicant filed this application for reinstatement on 24 February 2015. New legal practitioners (Gonese Law Chambers) assumed agency on 24 February 2015.