The appellant, Zimbabwe Bata Shoe Company Limited, was a member of the tanners and shoe manufacturing industry. A wage dispute arose between employers in this industry and employees affiliated to the second respondent (Zimbabwe Leather and Allied Workers Union) concerning wages for the period 1 July to 31 December 2010. Collective bargaining negotiations were held under the chairmanship of the first respondent (NEC for the Leather Industry) but ended in deadlock. The parties agreed in writing to submit the dispute to voluntary arbitration and to be bound by the award. A panel of two arbitrators made an award ordering employers to effect a 9.1% wage increase across the board. Pursuant to this award, NEC issued a wage increase notice. On 11 November 2010, the appellant applied to NEC under section 2 of the Collective Bargaining Agreement (SI 246/1993) seeking exemption from implementing the wage increase on grounds of financial incapacity. A sub-committee of NEC considered the application and referred it to full council. On 1 March 2011, NEC issued a decision that it had no jurisdiction to interfere with an arbitral award. The appellant then approached the Labour Court for review of NEC's refusal to hear the matter on merits, which was dismissed. The appellant appealed to the Supreme Court.