The accused, a 30-year-old rank marshal stationed at Copacabana Emergency Taxis in Harare, was charged with assault with intent to cause grievous bodily harm. On 23 September 2003, the complainant, a 24-year-old woman, was a passenger on a minibus marshaled by the accused. When the bus conductor had a dispute with another passenger over change, the complainant intervened and asked the conductor to give the passenger his change. This infuriated the accused, who began insulting the complainant, calling her a prostitute. When the bus stopped for the complainant to disembark, the accused pulled her from the bus and perpetrated a vicious attack on her using clenched fists and head-butting. As a result, the complainant lost a tooth and sustained a swollen face. The accused pleaded guilty to the charge.