In 2012, Perkins Zhawari and his wife Lilian Zhawari (complainants) provided their immovable property (Lot 2 of Stand 91M Bellevue Township, Bulawayo) as security for a credit facility extended by National Foods Limited to Celgrim Bakeries (Private) Limited. The complainants signed a Power of Attorney on 6 November 2012 appointing Manokore & Partners (the respondent's firm) to act as their attorney whenever the debt fell due and remained unpaid. The respondent's firm was also the legal practitioners for National Foods Limited. When Celgrim Bakeries failed to pay the debt (acknowledged at US$10,520.53), the respondent, acting for National Foods Limited, sold the complainants' immovable property to Grace Nyoni for $35,000 in 2014 without obtaining the complainants' consent or a court order. After deducting the debt owed to National Foods, legal fees, and arrear utility bills, a balance of $6,802.54 was due to the complainants, but the respondent remitted this amount to National Foods Limited instead. The complainants lodged a complaint with the Law Society on 20 June 2016, alleging unprofessional conduct.