The appellant employer applied to the Minister on 24 July 1997 for authority to dismiss the respondent employee on grounds of insubordination, citing a history of destructive behaviour, insolence, and uncooperativeness dating back to 1988. A Labour Relations Officer (Nyazika) held a hearing on 11 December 1997, which the respondent failed to attend despite proper notice, and granted authority to dismiss. Subsequently, Nyazika purported to set aside his own decision and rehear the matter, claiming the respondent had not received proper notice. This led to a series of contradictory determinations by various Labour Relations Officers. Ultimately, the Labour Relations Tribunal (now Labour Court) found in favour of the respondent, ordering the appellant to pay damages in lieu of reinstatement and damages to cover future earnings until retirement at age 60, on the basis that the respondent had been dismissed without a hearing.