The applicant was granted an arbitral award against the respondent for payment of damages in lieu of reinstatement following resolution of a labour dispute on 15 October 2014. The applicant filed an application (HC 10331/14) to register the arbitral award as a court order for enforcement purposes. A judge raised a query on 25 January 2017 regarding the absence of the arbitrator's certificate authenticating the award. The applicant's legal practitioners filed a supplementary affidavit with the certificate on 10 February 2017, advising the Registrar that the query had been answered. However, on 8 June 2017, the Registrar wrote to the applicant's legal practitioners placing them on terms to address the judge's query within 30 days, apparently unaware it had already been answered. On 15 June 2017, the legal practitioners responded advising that the query had been addressed. On 2 August 2017, the Registrar dismissed the application pursuant to Practice Direction 2/16 for failure to address the query within 30 days. The applicant then filed this application on 18 August 2017 for condonation and reinstatement of the dismissed application. The respondent opposed on grounds that the arbitral award had been compromised and fully satisfied through an agreed payment plan. The judge raised a query on 18 September 2017 directing the applicant to respond to the opposing affidavit by 22 September 2017, but the applicant's legal practitioners failed to respond despite follow-up by the Registrar.