During 1990, the Department of Trade and Industry initiated the General Export Incentive Scheme to encourage exports. The scheme had the effect of legislation and required participating exporters to submit periodic claims within prescribed time limits. The appellant, a manufacturer and exporter of clothing and lingerie, participated in the scheme from 1990 and until 1994 its claims were duly met. In its first Annexure 2 form submitted in 1990, the appellant selected a six-month claim period, which was reflected in each subsequent claim until June 1994. For the period from 1 July 1994 to 30 June 1995, the appellant submitted a claim in September 1995 with an Annexure 2 form reflecting a twelve-month claim period for the first time. The Department refused to pay the claim relating to the first six months (July-December 1994), reasoning it was submitted out of time under guideline 4.3.1, which required claims to be received within three months after the claim period expired. The appellant sought review in the Transvaal Provincial Division, which dismissed the application.