The appellant (plaintiff a quo) and respondent (defendant a quo) entered into a Service Level Agreement dated 8 February 2023 whereby the appellant agreed to organise and facilitate a business mission to the USA for the respondent and its members. The agreement provided for: (i) a consultation fee of USD 15,000 payable in installments (USD 1,000 on signing, 60% before departure, 40% on completion); and (ii) program costs of USD 5,400 including ground transport and other direct costs. The appellant claimed that respondent failed to pay: (a) USD 4,500 being outstanding remuneration under the agreement; and (b) USD 1,610.14 being extra expenses incurred on behalf of respondent. The respondent contended it had paid all amounts due under the agreement, totaling USD 20,400 or USD 21,400 (conflicting evidence). The Magistrates Court dismissed the appellant's claim in its entirety, finding that all money due under the agreement had been paid and that extra expenses were not established through meeting of the minds.