The appellant was a tobacco processing and cigarette manufacturing company. On 10 August 2002, its place of business was declared an export processing zone (EPZ) in terms of the Export Processing Zones Act [Chapter 14:07]. As an EPZ company, the appellant did not pay VAT on services or goods as these were regarded as supplies from outside Zimbabwe. The Export Processing Zones Act was repealed on 1 January 2007 by the Zimbabwe Investment Authority Act [Chapter 14:30]. On 17 May 2007, the appellant was granted a replacement investment licence by the Zimbabwe Investment Authority, backdated to 10 September 2002, with special conditions including accreditation as an Export Processing Zone Company. In 2008, after a meeting between the respondent and the Ministry of Finance, the respondent withdrew all tax benefits enjoyed by former EPZ companies. In 2009, the respondent rejected the appellant's VAT refund claims and directed it to claim input tax using Form VAT 7. In 2010, the respondent unilaterally registered the appellant as a VAT operator and issued VAT assessments for each month of 2009. The appellant objected, contending it remained an EPZ company and was not liable for VAT in 2009, and that the respondent was estopped from claiming such VAT.