The court cited with approval the principle from Telecall (Pty Ltd) v Logan [2000] ZASCA 97; 2000 (2) SA 782 (SCA) that before there can be a reference to arbitration, a dispute capable of proper formulation at the time an arbitrator is to be appointed must exist, and there cannot be an arbitration in the absence of a dispute. The court also noted the maxim from Vein Huber that "When arbitrators have accepted reference, they must take the case in hand and dispose of it." The court observed that in the present case, the arbitrator did not depart from the agreement by the parties but merely reduced the same agreement into an award, and did not determine any issues arising from the agreement.