The parties are cousins. In 1991, the plaintiff was employed in South Africa while her children resided in Zimbabwe with her sister Bertha. The plaintiff rented a house from Bulawayo City Council at Mabutweni (number 58329/3). The defendant was allocated a stand with a shell house at 13412 Nkulumane by the City Council, requiring a deposit of Z$450.00. The defendant did not have this money, so Bertha paid the deposit and additional Z$250.00 (total Z$700.00), as well as costs for fittings such as door frames, windows, etc. The plaintiff claimed this was pursuant to a verbal swap agreement whereby she would complete the Nkulumane property and swap it with the defendant for the Mabutweni property. The defendant disputed this, claiming Bertha advanced the money as a loan which she later repaid. The plaintiff made improvements to the Nkulumane property and serviced the City Council loan. The plaintiff's family occupied the Nkulumane property. When the plaintiff sought transfer of the property into her name, the defendant refused, leading to litigation. The summons was issued in October 1997, but the matter suffered extraordinary delays spanning over 20 years. Meanwhile, the City of Bulawayo repossessed the Mabutweni property due to non-payment of rentals.