Nicoz Diamond Insurance Company Limited (applicant) was sued by Marian Tigere and Benjamin Mwakonya Tsanganyidzo (first and second respondents) in a main case concerning an insurance claim. The applicant was the insurer of a driver who had an accident with the respondents. The main case was set down for trial on 29 October 2013. The applicant's legal practitioners received notice of set-down on 10 September 2013. However, the legal practitioner Mrs P Takawadiyi erroneously diarised the case for 29 November 2013 instead of 29 October 2013, and wrote a letter dated 16 September 2013 to the applicant advising the incorrect trial date. Neither the applicant nor its legal practitioners attended court on 29 October 2013, resulting in a default judgment being granted on 4 November 2013. The applicant discovered the default judgment after its legal practitioner perused the record, and filed an application for rescission on 27 November 2013, two days after discovery.