The applicant was employed by the 2nd respondent (T.M. Supermarket) as a section manager. On 9 March 2016, he appeared before a Hearing Officer for misconduct under the National Employment Code of Conduct Regulations of 2006. He was charged with gross incompetency and insufficiency in performance of duties, specifically failing to supervise daily stock counts, which resulted in the theft of television sets worth $798. The applicant was dismissed with effect from 9 March 2016. On 26 May 2016, the 1st respondent (Labour Officer) issued a draft ruling advising the applicant to exhaust internal appeal structures. Conciliation proceedings were held on 4 and 20 April 2016, and a certificate of no settlement was issued on 1 May 2016. The applicant filed another claim for unfair dismissal on 16 October 2017, but the Labour Officer ruled on 9 March 2018 that the matter was dismissed for lack of jurisdiction and to protect against multiple proceedings under section 124 of the Labour Relations Act. The applicant then brought a chamber application for directions seeking an order compelling the 1st respondent to complete the draft ruling and issue a certificate of settlement to enable him to proceed to arbitration.