The plaintiff, a mining businessman from Gwanda, was introduced to the defendant, an Agribank employee, by Tichaona Hove in October 2014 for the purpose of purchasing mining equipment. The defendant showed the plaintiff images of mining equipment on his laptop during meetings in November 2014. On 23 November 2014, the plaintiff placed an order for one JCB excavator and two compressors for $21,978.00. On 24 November 2014, the plaintiff paid this sum to the defendant at Agribank. The defendant promised delivery by 17 December 2014. The defendant failed to deliver the equipment as promised. The plaintiff eventually cancelled the agreement and demanded a refund. Only after a lawyer's letter of demand did the defendant reveal that he had been acting on behalf of his UK-based cousin, Marcus Matiwaza, and had transferred the money to him. Matiwaza refunded $3,000.00, leaving a balance of $18,978.00 outstanding. Throughout the transaction, the defendant communicated with the plaintiff via email from his personal email address without disclosing he was forwarding information from Matiwaza or acting as an agent.
1. The defendant shall pay to the plaintiff the sum of $18,978.00. 2. Interest on that amount at the prescribed rate from 17 February 2015 to date of payment in full. 3. Costs of suit on an ordinary scale.
An agent who does not disclose that he is contracting as an agent for a principal incurs personal liability to the third party, regardless of any rights the third party may have against the undisclosed principal. This is based on the doctrine of quasi mutual assent, which provides that where a party's conduct leads another party, as a reasonable person, to believe that he is binding himself personally to a contract, he will be held liable on that basis. To invoke the doctrine, the party need not prove fault beyond showing that the other party's conduct led him reasonably to believe the other party was binding himself, and need not prove that he acted to his prejudice in reliance on the other party's representations. Whether an agent has expressly, impliedly or by usage accepted personal liability is a question of fact, with the onus on the third party to prove such acceptance.
The court observed that a witness who gives false evidence and lies about particular incidents or facts gives rise to an inference that such witness is hiding something, citing Leader Tread Zimbabwe (Pvt) Ltd v Smith 2003 (2) ZLR 139 (H) and Stohill Investments Properties (Pvt) Ltd v Mahachi and Others 2014 (1) ZLR 533 (H). The court also noted that ordinarily in law, an agent does not incur liability for involvement in a transaction between the principal and third party, as the law regards the agent as a conduit pipe which falls off automatically once a contract is concluded. The court declined to award punitive costs, observing that failure to disclose a principal, while creating liability, does not on its own warrant punitive costs where there is no additional obstinacy or misconduct beyond the basis of the legal liability itself.
This case illustrates the application of fundamental agency law principles in Zimbabwean commercial law, particularly the personal liability that attaches to an agent who fails to disclose his principal. It demonstrates how the doctrine of quasi mutual assent operates to protect third parties who reasonably believe they are contracting with an agent personally based on the agent's conduct and representations. The case serves as a warning to intermediaries in commercial transactions about the importance of clearly disclosing agency relationships from the outset. It also confirms that an agent cannot escape liability by later revealing an undisclosed principal after a transaction has failed. The judgment reinforces that courts will examine the totality of conduct and communications, not merely verbal assertions, to determine whether an agency relationship was properly disclosed.