Mucal Enterprises, a vegetarian products supplier company, opened a bank account with Steward Bank in September 2011. The company was founded in 2006 by Directors Lion Chirove and Avila Zvenyika. In May 2010, two brothers, Bruce Smith and Ahmad Smith, joined as business partners and were made directors. In April 2012, Bruce Smith became a signatory in place of Lion Chirove. Following a business dispute in November 2012 (where the Smith brothers allegedly tried to take over the company through shareholding manipulation), Avila Zvenyika instructed the bank to only allow transactions authorized by the two directors on the CR14 form - herself and Lion Chirove. When Chirove attempted telegraphic transfers on 21 January 2013, the bank froze the account after receiving instructions from Bruce Smith that he had been improperly removed as director and signatory. The account remained frozen from January to July 2013. During this period, the Registrar of Companies initially stated the CR14 form was fraudulent, criminal proceedings for fraud were instituted against Lion Chirove, and competing parties sought court orders regarding account access. A provisional order was granted on 6 February 2013 allowing "directors" to access the account, but no final order was sought. The Registrar reversed position in July 2013, confirming the CR14 was proper. The plaintiff claimed damages of US$553,544.42 for loss of business during the freezing period.