The appellants were telephone operators employed by the respondent. Prior to a 1992 job evaluation exercise, the respondent had three categories of telephone operators: Gateway International Exchange operators (manning the International Exchange in Gweru), Grade One operators (manning major urban exchanges), and Grade Two operators (manning rural exchanges). The Gateway operators were graded higher than the other two categories, and Grade One operators were graded higher than Grade Two operators, with differences in grading and salary based on the racial policy of the previous regime, location of exchanges, and volume and nature of calls processed. When the job evaluation was implemented in June 1992, all operators were graded into one grade, BL2. However, the Grade One and Gateway operators were found to be paid above the BL2 salary scale. The respondent had undertaken not to reduce the salaries of staff found to be paid above the salary scale of their jobs but to pay them at their existing levels. Consequently, the salaries of former Gateway and Grade One operators were pegged at their existing salaries, while the appellants (former Grade Two operators) were paid at the BL2 scale. The appellants sought a declaration that payment of different salaries for the same work was discriminatory and unlawful.