The Applicant had been conducting business as a wholesale dealer in medicines and pharmaceutical products since 2002 under a permit issued by the Respondent, which was valid for one year and required annual renewal. The Applicant's last permit No. 02193 expired on 31 March 2009 without the Applicant submitting a renewal application. On 30 April 2009, the Respondent notified the Applicant of the expiry. The Applicant apologized and requested to submit a renewal application out of time. The Respondent's Legal Committee granted an extension until 31 May 2009 for payment of the renewal fee of US$1,750.00. Despite this extension, the Applicant failed to submit the renewal application by the extended deadline. Instead, the Applicant forged a wholesale dealer's permit and continued trading. In October 2009, an inspection discovered the forgery and illegal supply of medicines. Only then did the Applicant deposit the renewal fee and submit Form D.C. 7 (renewal application) dated 26 October 2009, claiming they had failed to meet the 31 May deadline because notification of the extension was only sent by email on 29 May 2009. The Respondent refused to entertain the application and offered to refund the money paid.