Between 2007 and 2008, the plaintiff and defendant entered into a verbal agreement whereby the defendant, a seasoned builder with 36 years' experience and a District Building Inspector at Bulawayo City Council, would construct an extension to the plaintiff's house at Stand 7489/17 Pumula North, Bulawayo. The plaintiff provided the plan and building materials. After completion, the extension was condemned by the Director of Housing and Community Services on 20 February 2008 due to substandard construction: the floor level was below ground level and the roof construction was substandard (pitch and timber sizes). The defendant commenced construction before the plan was approved and failed to have the trenches inspected by the area building inspector before pouring concrete foundations. The roofing was done by a separate artisan recommended by the defendant but hired independently by the plaintiff. Water seeped into the extension due to the defects.