Mambo was an employee of NRZ based in Mutare who was transferred to Bulawayo on 15 November 1999. He challenged the transfer decision. The dispute hearing scheduled for 10 April 2000 was postponed to 26 May 2000 at NRZ's request. On 8 May 2000, NRZ charged Mambo with misconduct for failing to report for duty in Bulawayo. On 30 May 2000, NRZ dismissed Mambo. A Labour Relations Officer ordered reinstatement within 14 days on 1 September 2000. NRZ appealed to the Senior Labour Relations Officer (second respondent) who on 5 February 2001 determined that Mambo violated his contract by disobeying the lawful transfer order and granted NRZ permission to dismiss him. Mambo had been employed for over 25 years and had not been given meaningful work from April 1996 to his dismissal in May 2000, yet continued to collect his salary and benefits for approximately 4 years. On 29 May 2001, Mambo filed a review application seeking to set aside his dismissal and the Senior Labour Relations Officer's determination. He applied for condonation of late filing, citing financial exhaustion from two magistrates court actions, unsuccessful attempts to obtain assistance, a successful application for in forma pauperis status on 29 March 2001, and delays in meeting his assigned legal practitioner until 24 April 2001.